Online Doctor Service
Access treatment quickly, discreetly, and conveniently with Razi Meds Pharmacy’s Online Doctor service. Complete a secure online medical questionnaire and receive professional clinical advice, with prescriptions and treatment options provided by UK-registered prescribers—without the need for a face-to-face appointment. If you are unsure about your symptoms, you should always seek advice from a healthcare professional.
What this service is for
This service enables you to complete an online consultation for a range of common, non-urgent health conditions. Your responses are reviewed by a qualified prescriber, and where clinically appropriate, treatment may be approved and supplied for delivery to your chosen address or pharmacy. This service is designed for convenience and discretion and is not suitable for emergencies or conditions requiring physical examination. If your symptoms are severe, worsening, or urgent, you should seek immediate medical attention.
Who it’s for
The Online Doctor service is intended for adults seeking a flexible and efficient way to access treatment for everyday health concerns. It is particularly suitable for those who value privacy, have limited time, or require treatment for minor, recurring conditions. This service is not suitable for children, emergency situations, or complex or long-term medical conditions. For these, please contact your GP or local NHS services.

How it works
You begin by selecting the relevant condition and completing a secure online consultation form. A UK-registered healthcare professional will review your information to assess whether treatment is appropriate. If approved, your prescription will be processed and either dispatched for delivery. If treatment is not suitable, you will be provided with clear guidance or advised on alternative care options. The process is confidential, clinically governed, and usually completed within 24 to 48 hours.
What to expect
Once your consultation is submitted, a registered prescriber will assess your responses and determine your suitability for treatment. If approved, your medication will be supplied promptly with clear usage instructions. You will be kept informed of progress via email or SMS. Should additional information be required, the prescriber may contact you directly. Your safety, privacy, and quality of care remain our priority at every stage.
Need treatment without the wait? Complete an online consultation today and receive expert medical advice and medication delivered safely and discreetly to your door.